Your privacy matters to us. This policy explains what personal data Signature Trading Club collects, how we use it, and your rights regarding that data. We keep this plain and straightforward no legal jargon.
Who We Are
Signature Trading Club is operated by Connor, a funded trader and mentor based in the United Kingdom. We provide trader education, daily trade ideas, community access, and funded account guidance.
For any privacy-related enquiries, contact us at: support@signaturetradingclub.com
What Data We Collect
When you join Signature Trading Club, we collect the following personal data:
• Name and email address (provided at sign-up)
• Billing information (processed securely via our payment provider we do not store card details)
• Usage data such as pages visited and time spent
• Advertising attribution data, including campaign parameters and Meta click/browser identifiers
• Communications you send us directly (email or in-app messages)
We do not collect sensitive personal data such as financial records, trading account credentials, or government identification.
How We Use Your Data
We use your personal data for the following purposes:
• To process your membership and grant access to the club
• To send you service-related communications (onboarding, billing, updates)
• To provide customer support when you contact us
• To improve our product and understand how members use the platform
• To measure advertising performance, including registrations, checkout starts, and completed purchases
We will never sell your personal data to third parties. We will not send unsolicited marketing without your consent.
Third-Party Services
To operate Signature Trading Club, we use the following third-party services that may process your data:
• Payment processor for billing and subscription management
• Our mobile app and its hosting providers for community access and content delivery
• Analytics provider for usage statistics
• Meta (Facebook) for advertising measurement. Where enabled, we may send campaign identifiers, conversion details, transaction value, and a one-way hashed version of your email address so Meta can attribute an advert without receiving your plain-text email from us
Each third party operates under their own privacy policy. We encourage you to review them.
Mobile App Advertising Measurement
Our iOS and Android apps use the Meta (Facebook) SDK to measure app launches, completed registrations, checkout starts and verified purchases. Event data can include the app and device version, an app installation identifier, product and transaction identifiers, purchase amount and currency. Meta also receives network information, such as the IP address, when the app connects to its services. We do not send your name, email address, phone number, messages or payment card details through these mobile SDK events.
Personalised advertising is optional. Advertising identifier collection is disabled until you choose to allow Personalised STC offers. On iOS, Apple's App Tracking Transparency permission is also required. Without those permissions, event measurement uses Meta's restricted data-use settings. You can change your choice under Personalised STC offers in the app's Settings and change Apple's tracking permission in your device Settings. Declining does not affect membership, payments or access to the app.
We store a hashed installation claim against a verified transaction to prevent the same purchase being reported from multiple installations. Payment verification and account access do not depend on advertising permission.
Cookies
Our website uses essential cookies to ensure the site functions correctly. We also use analytics and advertising identifiers, including Meta's _fbp and _fbc cookies, to understand how visitors reached the site and whether an advert led to registration or purchase.
You can control cookies through your browser settings at any time. Disabling cookies may affect certain functionality and advertising attribution.
Data Retention
We retain your personal data for as long as your membership is active and for a reasonable period afterwards to fulfil legal and administrative obligations.
If you cancel your membership and request deletion of your data, we will remove your personal information within 30 days, except where retention is required by law (e.g. billing records).
Your Rights (UK GDPR)
As a UK or EU resident, you have the following rights under the UK GDPR:
• Right to access request a copy of the personal data we hold about you
• Right to rectification request correction of inaccurate data
• Right to erasure request deletion of your personal data
• Right to restriction request that we limit how we use your data
• Right to data portability receive your data in a structured, machine-readable format
• Right to object object to processing based on legitimate interests
To exercise any of these rights, contact us at support@signaturetradingclub.com. We will respond within 30 days.
Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated to active members by email. The date of the most recent revision is shown at the bottom of this page.
Continued use of Signature Trading Club after any update constitutes acceptance of the revised policy.
Questions about this policy?
Contact us directly and we will respond within 2 business days.
support@signaturetradingclub.com